Sr Experience Researcher, Adobe Firefly

JOB LEVEL

P40

EMPLOYEE ROLE

Individual Contributor

The opportunity

On the Design Research & Strategy team, our mission is to lay a user-centered and data-driven foundation for Adobe product design and development. As a Senior Experience Researcher, you will play a vital role in understanding the needs of current and future Adobe Firefly users. This is an outstanding opportunity to craft the future of Generative AI experiences across Creative Cloud.

What you'll do

• Assess a project’s scope, determine appropriate research questions, and identify appropriate research methods.
• Run research studies from start to finish, including developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings.
• Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations.
• Engage with different roles across the company and product teams to understand and influence business goals, system architecture, and product designs.
• Mentor junior staff and oversee contractors/vendors on more complex programs of study.
• Build alliances across the company to identify new partners, drive collaboration, and deeply understand the business context of research problems.

What you need to succeed

• An advanced degree in Human-Computer Interaction, Psychology, Anthropology, Data Science, or a related field.
• A minimum of 5 years of practical experience in user research or a related field.
• Proven ability to handle areas (user/product/domain) that may be ambiguous or ill-defined.
• Proven ability to use multiple research methods and to explain the rationale for using each one.
• Outstanding analytical skills and the ability to translate complex data into clear, actionable insights.
• Strong collaboration skills with the ability to work effectively in a team environment and communicate effectively with collaborators.
• Ambitious and proactive approach with a passion for crafting outstanding user experiences.
• Familiarity with or interest in the user experience of Generative AI tools, features, or models.
• Familiarity with or interest in Adobe’s Creative Cloud tools (Photoshop, Illustrator, Premiere Pro etc).

Why you’ll love working here

• Collaborate with and learn from other researchers from a wide range of backgrounds: Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more.
• At Adobe, we value the differences in others’ stories and ideas— you’ll be able to bring your authentic self to work every day.
• We offer a competitive benefits package including; unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $121,800 -- $223,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices

California

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward

1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Qualifications

• An advanced degree in Human-Computer Interaction, Psychology, Anthropology, Data Science, or a related field
• A minimum of 5 years of practical experience in user research or a related field
• Proven ability to handle areas (user/product/domain) that may be ambiguous or ill-defined
• Proven ability to use multiple research methods and to explain the rationale for using each one
• Outstanding analytical skills and the ability to translate complex data into clear, actionable insights
• Strong collaboration skills with the ability to work effectively in a team environment and communicate effectively with collaborators
• Ambitious and proactive approach with a passion for crafting outstanding user experiences
• Familiarity with or interest in the user experience of Generative AI tools, features, or models
• Familiarity with or interest in Adobe’s Creative Cloud tools (Photoshop, Illustrator, Premiere Pro etc)
• Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work
• Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in

Benefits

• Collaborate with and learn from other researchers from a wide range of backgrounds: Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more
• At Adobe, we value the differences in others’ stories and ideas— you’ll be able to bring your authentic self to work every day
• We offer a competitive benefits package including; unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!
• The U.S. pay range for this position is $121,800 -- $223,000 annually
• At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans
• Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP)
• In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award
• Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey
• If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll

Responsibilities

• On the Design Research & Strategy team, our mission is to lay a user-centered and data-driven foundation for Adobe product design and development
• As a Senior Experience Researcher, you will play a vital role in understanding the needs of current and future Adobe Firefly users
• This is an outstanding opportunity to craft the future of Generative AI experiences across Creative Cloud
• Assess a project’s scope, determine appropriate research questions, and identify appropriate research methods
• Run research studies from start to finish, including developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings
• Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations
• Engage with different roles across the company and product teams to understand and influence business goals, system architecture, and product designs
• Mentor junior staff and oversee contractors/vendors on more complex programs of study
• Build alliances across the company to identify new partners, drive collaboration, and deeply understand the business context of research problems