Staff User Experience Researcher

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Who we are looking for

As a Staff User Researcher, you will be a driving force behind our commitment to deliver exceptional user experiences. In this pivotal role, you will conduct detailed, hands-on micro-research and usability evaluations to uncover user insights, while also leading strategic user research initiatives that shape product vision. You will be an independent and proactive leader on this product team.

Key Responsibilities

User Research Strategy and Execution

Develop and implement a comprehensive Research strategy aligned with organizational goals and product roadmaps.

Conduct micro-level usability research to identify customer problems and perspectives, emphasizing the importance of detailed user insights.

Lead cross-functional research spanning multiple products or platforms, ensuring consistency in user experience.

Product Vision

Collaborate with leadership and product teams to define the long-term mission and tactical plan, integrating end-user needs and behaviors.

Advocate for human-centric design, fostering a culture that prioritizes customer understanding and diverse user needs.

Collaborator Engagement and Influence

Build strong relationships with collaborators across teams, including executives.

Influence decision-making at high levels by ensuring user insights inform product strategy.

Mentor and oversee a team of Designers, Product Managers, and Engineers conducting user research, ensuring high-quality outcomes.

Storytelling and Communication Mastery

Create compelling narratives using videos, data visualizations, personas, and journey maps to communicate research findings.

Exhibit excellent presentation and communication skills, inspiring teams to adopt user-centric approaches.

Qualifications

Proven experience in leading user research initiatives and influencing product outcomes.

Expertise in mixed methodologies, including usability testing, interviews, surveys, and data analysis.

Strong analytical, problem-solving, and synthesis skills to translate data into strategic insights.

Excellent communication skills tailored to diverse audiences, from teams to executives.

Experience in leading, mentoring, and developing research teams.

Ability to build consensus and drive alignment across teams.

Nice-to-Haves

Track record of translating user insights into strategic recommendations within creative software.

Skills in data analysis and quantitative research.

Understanding of creative workflows and AI technologies in the context of user research.

Knowledge of Adobe’s creative products and their role in workflows.

Advanced degree or equivalent in Human-Computer Interaction, Psychology, Design, or related fields.

This role offers a unique opportunity to shape user experiences at Adobe. If you are an experienced user researcher with leadership, storytelling, and user advocacy skills, we encourage you to apply.

Our compensation ranges from $132,400 to $250,900 annually, depending on location, experience, and skills. Additional incentives may include long-term incentives and equity awards.#J-18808-Ljbffr

Qualifications

• Proven experience in leading user research initiatives and influencing product outcomes
• Expertise in mixed methodologies, including usability testing, interviews, surveys, and data analysis
• Strong analytical, problem-solving, and synthesis skills to translate data into strategic insights
• Excellent communication skills tailored to diverse audiences, from teams to executives
• Experience in leading, mentoring, and developing research teams
• Ability to build consensus and drive alignment across teams
• Track record of translating user insights into strategic recommendations within creative software
• Skills in data analysis and quantitative research
• Understanding of creative workflows and AI technologies in the context of user research
• Knowledge of Adobe’s creative products and their role in workflows
• Advanced degree or equivalent in Human-Computer Interaction, Psychology, Design, or related fields
• This role offers a unique opportunity to shape user experiences at Adobe
• If you are an experienced user researcher with leadership, storytelling, and user advocacy skills, we encourage you to apply

Benefits

• Our compensation ranges from $132,400 to $250,900 annually, depending on location, experience, and skills
• Additional incentives may include long-term incentives and equity awards.#J-18808-Ljbffr

Responsibilities

• As a Staff User Researcher, you will be a driving force behind our commitment to deliver exceptional user experiences
• In this pivotal role, you will conduct detailed, hands-on micro-research and usability evaluations to uncover user insights, while also leading strategic user research initiatives that shape product vision
• You will be an independent and proactive leader on this product team
• User Research Strategy and Execution :
• Develop and implement a comprehensive Research strategy aligned with organizational goals and product roadmaps
• Conduct micro-level usability research to identify customer problems and perspectives, emphasizing the importance of detailed user insights
• Lead cross-functional research spanning multiple products or platforms, ensuring consistency in user experience
• Collaborate with leadership and product teams to define the long-term mission and tactical plan, integrating end-user needs and behaviors
• Advocate for human-centric design, fostering a culture that prioritizes customer understanding and diverse user needs
• Collaborator Engagement and Influence :
• Build strong relationships with collaborators across teams, including executives
• Influence decision-making at high levels by ensuring user insights inform product strategy
• Mentor and oversee a team of Designers, Product Managers, and Engineers conducting user research, ensuring high-quality outcomes
• Create compelling narratives using videos, data visualizations, personas, and journey maps to communicate research findings
• Exhibit excellent presentation and communication skills, inspiring teams to adopt user-centric approaches