UX Researcher - Contractor (Seattle, WA) Job at AnswerLab in Seattle

Job DescriptionJob DescriptionSalary: $7,500 - $9,000/mo DOEAnswerLab is looking for contract UX Researchers. Must be comfortable conducting in-person sessions.Who We AreAnswerLab is a UX research and experience strategy firm that partners with the worlds boldest brands to create experiences people love. We dont just deliver insightswe shape product direction, influence strategy, and accelerate innovation at companies like Amazon, American Express, Google, and Meta.As a team of experience strategists, we uncover the why behind user behavior and transform it into clarity, direction, and momentum for our clients. Whether advising on AI, accessibility, or emerging technologies, we help design solutions that drive measurable business impact and build better futures for users.What makes us successful is simple: the people who work here. Were a team of intelligent, curious, and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab, youre empowered to lead, grow, and have a real impactsupported by teammates who value thoughtful work, cross-functional collaboration, and yes, even a good laugh along the way.Who You AreYou are passionate about research: you love to learn new methods, test out new tools and technologies, and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients, bringing them into the research experience and listening deeply to their needs as you conduct studies that address their business questions. Youre proactive, adaptable, and organized: youre ready to explore creative solutions to challenges as they arise, and you have the time management skills to keep everything moving forward.Ideal candidates have at least 4 years of hands-on experience leading research studies, with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds (e.g., UX research, market research, academia, public health, etc.).The qualified candidate will be responsible for:Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forwardLeading UX research studies end-to-end, including:Consulting on research methodology or project scope, as appropriateDeveloping moderator guidesConsulting with clients on the development of prototypes for testingModerating remote and in-person (when safe) user experience research studies or conducting interviews in the fieldAnalyzing the research findings, delivering insights that address the stated research questionsCrafting recommendations in alignment with research findings for potential next steps in product developmentDeveloping presentations (written deliverables and/or slide decks) to communicate findings and recommendationsCollaborating with clients to ensure the report meets their business needsPresenting to client teamsExploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clientsContinuing to develop your research and consultative skills, leveraging these skills to create research experiences that our clients, participants, and colleagues love while delivering impactful resultsKeeping projects on schedule and within scope and budgetContributing to AnswerLabs knowledge library: documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate.We understand that outstanding candidates can come from a variety of backgrounds. While specific experience is important, we are ultimately looking for candidates who have the personal characteristics to thrive in a growing client-focused business.The qualified candidate will have experience in and meet most of the criteria listed below:4+ years of hands-on experience conducting qualitative research, either in the UX space or a related research field.Leading consulting engagements with clients/stakeholders -- either in research specifically or with a management consulting firm that uses analytical data to support conclusionsDesigning and writing discussion guides, screeners, test protocols, and final reportsUsing online/remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, etc.)Conducting presentations with senior-level business managers and executivesDemonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problemsAbility to engage with business and research managers in Fortune 500 companiesExcellent communication skills and the ability to facilitate discussionsAbility to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solverPresentation skills, including building slide decks and presenting results and recommendations to clientsUndergraduate and/or advanced degree preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using qualitative methodsIn addition to expertly meeting the requirements outlined above, your success will be measured on our eight Core Values:AnswerLab's Core Values:Build trustProvide amazing serviceSupport and Encourage InclusivityJump in to help othersHandle change with flexibilityInnovate our products and processesExplore creative solutions to challengesMake AnswerLab a great place to workPhysical Requirements:Overtime may be required to meet project deadlines.Sitting for extended periods.Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.No staffing/recruiting agencies, please.We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time.At AnswerLab, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.