UX Researcher

About Ascendion

About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for the world’s leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role

The Sr. UX researcher will be a leader on United's UX (user experience) team. The researcher will be integral to products and an advocate for both users and user experience research process from discovery through design delivery.

Job Title

UX Researcher

Key Responsibilities

• Facilitate, direct & solicit feedback during design reviews
• Develop data collection efforts and oversee data analysis and synthesis using industry standard techniques
• Design and implement research studies, including developing methodologies and data collection instruments
• Lead, plan and execute field visits to shadow users in ethnographic states
• Develop, prepare and deliver research reports, presentations, and other research deliverables
• Analyze research findings across products and provide actionable insights to stakeholders. Maintain & advocate for research repository
• Strategize and collaborate with cross-functional teams to integrate research findings into decision-making processes
• Lead and plan workshops using established workshop frameworks
• Mentor researchers and provide guidance on research best practices. Actively contribute to team culture and research ops
• Stay abreast of emerging trends and methodologies in the field of research

Minimum Qualifications

• Strong critical thinking and creative problem-solving skills required
• Excellent communication skills focusing on the ability to articulate strategic research objectives to stakeholders, IT partners and members of design team
• Ability to communicate research results, graphically depict data, and justify methods and approaches—orally and in writing
• Extensive knowledge of usability and user experience research tools and techniques (e.g. field research, heuristic reviews, benchmarking, card sorts, lo-fidelity prototyping methods, etc.)
• Strong project management and negotiating skills are central to the position
• Strong moderation skills and methods for group facilitation and consensus building
• Ability to work independently, in a team, and with or without direction is imperative
• Related experience in another field such as human factors, interactive design, information architecture, and/or market research is a plus
• Experience creating user personas and journey maps to support a user-centered design methodology
• 4+ years of research experience with multifaceted responsibilities

Desired Qualifications

• No Pre-Identified Candidate/Extension? No If yes, Enter Name of Applicant (No Value)
• Is this position Contract-to-Hire? No
• Skill Level Mid Level (5-8 yrs exp.)

Location

Chicago, 60606

Position Information

Salary and Other Compensation: The annual [salary/hourly rate] for this position is between [$XX,XXX – XX,XXX annually]/[$XX.XX-XX.XX per hour]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [paid parking/public transportation] [xx days/hours of paid time off] [xx days/hours of paid sick and safe time] [xx days/hours of paid vacation time] [xx weeks of paid parental leave] [x paid holidays annually] [add others as needed- include all material benefits available to the position]

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!

Preferred Skills

Excellent Communicat Excellent Communicat Excellent Communicat

Job details

Job ID

331492

Job Requirements

UX Researcher

Location

Portage Lakes, Ohio, US

Recruiter

Akshay

Email

[email protected]

About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees.

Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.