Advisory User Experience (UX) Researcher Job at Avature in Austin

Thomas J. Watson said it best: “Good design is good business.” Designers and researchers at IBM Cloud work to create experiences that work together, work the same, and work for our clients. Our team is dedicated to making IBM Cloud the most open and secure public cloud for business with a next-generation hybrid cloud platform, advanced data and AI capabilities, and deep enterprise expertise across 20 industries.About IBM Cloud Design & ResearchWe are a global team of around 100 designers and researchers, committed to designing world class cloud products. Our global team includes all levels of seniority from interns to design executives and is located across the USA, Hungary, the UK, India, Israel, and Germany.User Experience Research at IBMUser Experience (UX) Researchers working on IBM Cloud focus on uncovering and defining the user problems our teams need to solve as well as evaluating if proposed solutions solve these problems as intended. Based on a deep understanding of user needs, motivations, and behaviors, UX Researchers work with designers, product managers, and engineers to ensure that users find our solutions usable, valuable, and compelling. The IBM Cloud UX Research team spans across the entire user journey of IBM Cloud products and services by aligning our projects to the overall product roadmap rather than being embedded within product design squads. Each UX Researcher supports UX Research Operations initiatives as well.Your role and responsibilitiesAs a UX Researcher, you’ll be an essential member of a cross-functional team consisting of design, research, product management, and engineering, working together on IBM Cloud products. You will use your knowledge of research methodologies, design thinking, analysis and synthesis skills, while having a lot of opportunities to learn, build your network, and grow as a researcher. You’ll join IBM Studios Austin, where we work in a hybrid environment and spend 3 days per week in office to collaborate, learn from each other, and build our design community. In the IBM Studios Austin, you’ll work directly with the Head of UX Research for IBM Cloud, senior design leaders, and designers.As a member of the IBM UX Research community, you will join an established and impactful community of UX researchers that are responsible for leading and driving user-centered research initiatives. This is a role where you will have the opportunity to demonstrate impact and influence for product roadmaps.Responsibilities include:Collaborate with designers, developers, and business stakeholders to define and validate business requirementsCreate UX research project plans and be responsible for completing research projects from start to finishUnderstand what stakeholders’ assumptions & expectations are for UX research projectsDesign, run and complete research studies togather feedback on design concepts, prototypes, and other elements of the product you are supportingcollect and understand user needs, validate assumptions, and be part of the design process as the representative of our end userIdentify future improvements via user feedbackShare findings and insights from UX research projects with cross-functional teamsTake part in the UX research community, learning from and helping others with continuous feedback in a positive culture where we encourage experimentation, trust, creativity, and funRequired educationHigh School Diploma/GEDPreferred educationMaster's DegreeRequired technical and professional expertise3-5 years of experience as a UX Researcher with the ability to demonstrate the application of different UX Research methodologies in a business environmentUX Research methodologies: knowledge and/or experience of conducting qualitative and quantitative research methods such as interviews, surveys, competitive analyses, prioritization exercises, concept testing, contextual inquiry, and user journey mappingData analysis: Proficiency in data collection and analysis, and the ability to triangulate customer insights from a combination of data sources to derive meaningful insights.Communication Skills: Demonstrated communication and presentation skills, with the ability to leverage storytelling to effectively convey complex research findings and recommendations to diverse stakeholdersPreferred technical and professional experienceExperience with agile digital product developmentExperience with research tools: collaboration, participant management, data analysis & presentationBasic understanding of Cloud technology and familiarity with working in an enterprise environmentFamiliarity with Design Thinking methods and frameworkABOUT BUSINESS UNITIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.YOUR LIFE @ IBMIn a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth-minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome-focused approach within everything that they do.Are you ready to be an IBMer?ABOUT IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.OTHER RELEVANT JOB DETAILSIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well-beingFinancial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance-based salary incentive programsGenerous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable lawTraining and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goalsDiverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiencesWe consider qualified applicants with criminal histories, consistent with applicable law.This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part-time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.Job Title: Advisory User Experience (UX) ResearcherDate posted: 18-Dec-2024Job ID: 5333City / Township / Village: AustinState / Province: TexasCountry: United StatesWork arrangement: HybridArea of work: Design & UXEmployment type: RegularContract type: RegularProjected Minimum Salary per year: 141,000.00Projected Maximum Salary per year: 212,000.00Position type: ProfessionalNo TravelCompany: (0147) International Business Machines CorporationShift: General (daytime)Is this role a commissionable/sales incentive based position?

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