UX Researcher Role

As a UX Researcher, you will play a key role in empowering product and design teams with research expertise. This is an enablement-first function that empowers teams to meet day-to-day research needs.

The successful candidate will build and own the shared UX Research Platform that supports the entire product organization.

Own and evolve target audience systems to reflect work and roles in the age of AI.
Create and scale research playbooks, synthesizing best practices and reusable templates.
Lead strategic quantitative research on product market fit, roadmap prioritization, and audience insights.
Build and manage sourcing mechanisms for customers and prospects.

This role requires strong research leadership, operational excellence, and innovation skills. The ideal candidate will have experience leading quantitative research on audience definition, product-market fit, journeys, adoption, or similar.

Key Responsibilities

Empower Product and Design Teams
Build and Own the Shared UX Research Platform
Lead Strategic Quantitative Research
Configure and Optimize Research Tools

Requirements

Strategic Research Leadership: 7+ years of experience leading quantitative research.
Operational Excellence: Experience building and scaling research playbooks.
Research Innovation: Ability to adapt or invent approaches that meet diverse stakeholder needs.
Enterprise Product Experience: Background in SaaS, B2B, or complex domains requiring research across user types and stakeholders.

Required Skills

The following skills are required for this role

Strong research leadership skills
Operational excellence skills
Research innovation skills
Enterprise product experience

Benefits

IBM offers a range of benefits to its employees, including competitive salaries, comprehensive health insurance, and retirement plans.

Additionally, IBM provides opportunities for professional development and growth, as well as a dynamic and inclusive work environment.

Senior UX Research Expert

Job Type