Hey!

Bitwise is a leading provider of mission-focused intelligence solutions that advance national security for the Intelligence Community and Department of Defense. We're a small and growing company, so you can expect to hop in on the ground floor with us and be a consequential member of the team. You'll be more than a contract performer for us - you'll also be asked for ideas to improve our company and improve your career, and you'll contribute to our team culture. We value growth and community above almost all else, so we gather regularly for game nights, happy hours, tech talks, and plenty more. We think you'll like it here!

Remember, Bitwise is not a cult.

What We Look For

Bitwise hires talented engineers who are driven by purpose and who value a culture of technical excellence, growth, and overall wellness. We deliver new and innovative intelligence solutions to our customers at the very forefront of our country's national security missions. And we do it every single day. Our work matters, and so will you.

We ask that every new hire be able to

Contribute meaningful thought leadership - if not right away, over time
Interact with our customers and earn their confidence in your abilities
Be detailed, even if that means taking a little more time to get it right
Contribute their ideas and ideals to improve all aspects of our company
Allow us to invest in their education so we both grow together
Know and live our core values every single day

About this Role

Bitwise is hiring a Usability/Human Factors Engineer on their UX Team. This position is hybrid and includes telework 2 days per week with the ability to work on-site 3 days per week. You must be a local candidate.

Responsibilities will include

Active TS/SCI with Polygraph. Candidates without a current clearance will not be considered.
Research and document user workflows, designs intuitive front-end systems, creates mockups, engages with users for feedback, and works closely with multiple development teams to enhance analyst tools. Support migrating software deployments to new cloud systems
Collaborate with developers, managers, and system engineers to ensure intelligence products remain modern, cutting-edge, and highly usable.

Requirements

Experience working with system end users by creating user surveys and organizing focus groups to obtain user feedback
Experience working closely with application developers, including product designers and process engineers, to create user interface design specifications
Experience creating user surveys and organizing focus groups to obtain feedback from system end users
Experience researching and documenting user requirements including profiles, frequent tasks, workflows, and user scenarios to make strategic modifications
Experience directing/conducting usability testing while collaborating with the application design team
Proficiency in one or more design tools such as Adobe Creative Cloud, XD, and PenPot
Bachelor's degree plus 10 years of relevant experience or Master's degree plus 6 years of relevant experience.
Don't quite meet these requirements? Peep our other prime positions

Preferred Skills

Advanced degrees and certifications related to Human Factors Engineering or Human Centered Computing are a plus.

Benefits at Bitwise

Top salaries because we're top performers
Pick your PTO - Everyone values time and money differently, so we give you the flexibility to choose between 3 and 5 weeks of PTO with a corresponding adjustment to your pay. Your choice, your balance.
All 11 federal holidays, paid!
Up to 2 snow days, paid!
We'll quadruple (4x!) the first 6% you contribute to your 401(k), giving you up to a 24% company match. Contributing less than 6%? Unclaimed matches come right back to you as extra income, giving you a guaranteed 24% that goes to your retirement, to your paycheck, or both. C'mon now!
100% employer-paid medical, dental, vision, life, and disability insurances. That's a lot. Already covered on health insurance? No problem - we'll trade you this benefit for a boost to your salary instead.
$5,250 annual education assistance for training, certifications, tuition, and even student loan repayments.
Spot bonuses for obtained certifications, customer recognition, and just about anything else that makes us go "Hot damn!". We hope to say that many times about you.

Salary Range

$190,000 - $225,000, including Flex Income

Salary is determined on an individual basis following the interview process and considering various factors such as years of experience, skills, education, and certifications.

What to expect after applying

You'll get an email from us right away to acknowledge your application. After that, we'll:

Send over additional company materials for you to review
Schedule a video call to talk about you, our company, and your place in it
Craft a delightful offer package for you and record a video walkthrough
Work closely with you through onboarding. We'll keep it joyful and easy.

ℹ Disclaimers

Bitwise is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.

Compensation for this position, including all compensation options, will be determined on an individual basis following the interview process.

If you require accommodations at any stage of the application or interview process, please contact our excellent Head of Growth and Talent Acquisition, Janine Hunter, at janine.hunter@bitwise.tech for assistance.

Qualifications

Experience working with system end users by creating user surveys and organizing focus groups to obtain user feedback
Experience working closely with application developers, including product designers and process engineers, to create user interface design specifications
Experience creating user surveys and organizing focus groups to obtain feedback from system end users
Experience researching and documenting user requirements including profiles, frequent tasks, workflows, and user scenarios to make strategic modifications
Experience directing/conducting usability testing while collaborating with the application design team
Proficiency in one or more design tools such as Adobe Creative Cloud, XD, and PenPot
Bachelor's degree plus 10 years of relevant experience or Master's degree plus 6 years of relevant experience

Benefits

Top salaries because we're top performers
Pick your PTO - Everyone values time and money differently, so we give you the flexibility to choose between 3 and 5 weeks of PTO with a corresponding adjustment to your pay
Your choice, your balance
All 11 federal holidays, paid!
Up to 2 snow days, paid!
We'll quadruple (4x!)
the first 6% you contribute to your 401(k), giving you up to a 24% company match
Unclaimed matches come right back to you as extra income, giving you a guaranteed 24% that goes to your retirement, to your paycheck, or both
100% employer-paid medical, dental, vision, life, and disability insurances
Already covered on health insurance?
No problem - we'll trade you this benefit for a boost to your salary instead
$5,250 annual education assistance for training, certifications, tuition, and even student loan repayments
Spot bonuses for obtained certifications, customer recognition, and just about anything else that makes us go "Hot damn!
$190,000 - $225,000, including Flex Income
Salary is determined on an individual basis following the interview process and considering various factors such as years of experience, skills, education, and certifications
Schedule a video call to talk about you, our company, and your place in it
Craft a delightful offer package for you and record a video walkthrough
Work closely with you through onboarding

Responsibilities

Contribute meaningful thought leadership - if not right away, over time
Interact with our customers and earn their confidence in your abilities
Be detailed, even if that means taking a little more time to get it right
Contribute their ideas and ideals to improve all aspects of our company
This position is hybrid and includes telework 2 days per week with the ability to work on-site 3 days per week
Active TS/SCI with Polygraph
Research and document user workflows, designs intuitive front-end systems, creates mockups, engages with users for feedback, and works closely with multiple development teams to enhance analyst tools
Support migrating software deployments to new cloud systems
Collaborate with developers, managers, and system engineers to ensure intelligence products remain modern, cutting-edge, and highly usable

Usability/Human Factors Engineer + Telework ?

Job Type