[Remote] User Experience Researcher – Enterprise & Security

Note: The job is a remote job and is open to candidates in USA. Blueprint is a technology solutions firm headquartered in Bellevue, Washington, focused on solving complex problems through innovative technology. The User Experience Researcher will support usability research for enterprise-grade and security-focused software products, enabling product teams to make informed, data-driven decisions while collaborating with various stakeholders.

Responsibilities

• Develop and execute competitive benchmarking research plans for enterprise and security products
• Define and document tasks, metrics, and success criteria used in benchmarking and usability studies
• Support full usability research cycles, including planning, execution, analysis, and reporting
• Contribute to the creation of best-practice guidelines, research frameworks, and documentation
• Partner with cross-functional stakeholders to align on research goals and priorities
• Assist with the execution of pilot usability studies and iterative research efforts
• Clearly communicate research findings, insights, and recommendations to stakeholders
• Apply sound judgment to select appropriate research methods based on cost, timelines, and research objectives
• Manage multiple research initiatives simultaneously while maintaining attention to detail

Skills

• Proven experience in User Experience (UX) Research
• Experience conducting usability studies, research planning, and execution
• Demonstrated understanding of competitive benchmarking and research metrics
• Experience working with enterprise software or technically complex products
• Ability to collaborate effectively with cross-disciplinary teams (product, design, engineering)
• Strong communication skills with the ability to articulate research insights clearly
• Strong organizational, planning, and project management skills
• Bachelor's degree with 4+ years of UX Research experience
• Master's degree with 3+ years of UX Research experience
• Doctorate with 1+ year of UX Research experience
• Relevant fields include (but are not limited to): Human-Computer Interaction, Human Factors, Computer Science, Information Science, UX Design, Behavioral or Social Sciences
• Experience researching enterprise security, IT, or platform-level products
• Strong background in benchmarking methodologies, metrics development, and comparative analysis
• Technical ability to set up, configure, or evaluate complex tools or systems
• Experience producing formal research documentation, usability guidelines, or best-practice frameworks
• Comfort working with senior or enterprise-level stakeholders
• Experience contributing to portfolio-level research reviews

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Company Overview

• Blueprint is redefining the data solutions ecosystem. It was founded in 2013, and is headquartered in Bellevue, Washington, USA, with a workforce of 501-1000 employees. Its website is https://bpcs.com/.