Mid UI/UX Researcher

Senior UX Researcher Job Description

We are a user-centered design and research group expanding quickly at e-solutions, our Digital Workplace partner in Seattle. We're looking for an experienced and influential Mid or Senior UX Researcher to create great employee experiences and push our solutions to the next level.

About the Role

This is a unique opportunity to make an impact on both the product and how the organization works. As a Senior UX Researcher, you'll plan, lead, and socialize research studies to drive employee experiences with our technology.

Key Responsibilities

• Partner closely with designers, developers, product managers, business partners, and senior leadership to conduct end-to-end product research studies that inform decision-making.
• Create a 0-3 month research roadmap to drive the way our product organization understands and designs for our store employees.
• Develop research and insights for scrum product teams, owning the development of research roadmaps and driving requirements with designers.
• Packaging insights into tools and assets for designers, product managers, and business stakeholders to leverage.
• Drive leadership buy-in and support by regularly meeting, presenting findings, connecting to business outcomes, and quantifying business value.

Requirements

• 5+ years corporate UX Research experience.
• 5+ years embedded scrum team designer or in an iterative approach.
• Experience with tools like Optimal Workshop, Figma, Qualtrics, wireframes, storyboards, user flows, process flows, and site maps.
• A solid understanding of usability studies, qualitative (e.g., In-depth interviews, concept & usability testing, card sorting, co-design) and quantitative research methods (e.g., surveying).
• Strong experience with user-centered design (UCD), user research, user testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.

What We're Looking For

• An excellent communicator excited to work closely with stakeholders.
• A self-motivated, detail-oriented individual able to work efficiently and effectively with cross-functional teams.
• A natural leader who can make connections easily and advocate for our partners.
• A positive attitude, collaborative spirit, and openness to giving and receiving feedback.

Portfolio Requirements

Please submit a portfolio demonstrating your expertise and ability to articulate your process.

Qualifications

• 5+ years corporate UX Research experience
• 5+ years embedded scrum team designer or in an iterative approach
• Experience with tools like Optimal Workshop, Figma, Qualtrics, wireframes, storyboards, user flows, process flows, and site maps
• A solid understanding of usability studies, qualitative (e.g., In-depth interviews, concept & usability testing, card sorting, co-design) and quantitative research methods (e.g., surveying)
• Strong experience with user-centered design (UCD), user research, user testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns
• An excellent communicator excited to work closely with stakeholders
• A self-motivated, detail-oriented individual able to work efficiently and effectively with cross-functional teams
• A natural leader who can make connections easily and advocate for our partners
• A positive attitude, collaborative spirit, and openness to giving and receiving feedback
• Please submit a portfolio demonstrating your expertise and ability to articulate your process

Responsibilities

• This is a unique opportunity to make an impact on both the product and how the organization works
• As a Senior UX Researcher, you'll plan, lead, and socialize research studies to drive employee experiences with our technology
• Partner closely with designers, developers, product managers, business partners, and senior leadership to conduct end-to-end product research studies that inform decision-making
• Create a 0-3 month research roadmap to drive the way our product organization understands and designs for our store employees
• Develop research and insights for scrum product teams, owning the development of research roadmaps and driving requirements with designers
• Packaging insights into tools and assets for designers, product managers, and business stakeholders to leverage
• Drive leadership buy-in and support by regularly meeting, presenting findings, connecting to business outcomes, and quantifying business value