User Experience Researcher / Designer

Type: Contract-to-Hire

Category: UI/UX

Industry: Government

Workplace Type: Remote

Reference ID: JN -022026-105633

Date Posted: 02/23/2026

Remote

Our client is a mission-driven organization focused on accessible and usable digital products. The team values research-forward, user-centered design and partners across disciplines to deliver inclusive web and application experiences.

Due to federal security clearance requirements, applicant must be a United States Citizen This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $30.00 to $40.00/hr. w2

Responsibilities

Responsibilities

• Plan, execute, and synthesize qualitative and quantitative UX research including interviews, surveys, usability testing, heuristic evaluations, and A/B testing.
• Develop research plans and methodologies aligned with business goals, user needs, and accessibility requirements.
• Analyze findings and translate insights into actionable recommendations that inform product and design decisions.
• Use analytics tools such as Google Analytics to evaluate behavior and identify usability issues.
• Advocate for user-centered design practices and ensure research insights are applied by stakeholders.
• Create wireframes, user flows, mockups, and interactive prototypes in tools such as Figma, Sketch, or Adobe XD.
• Design accessible, usable, and visually consistent interfaces for web and application products.
• Ensure responsive designs optimized for multiple devices and platforms.
• Incorporate interaction design elements including transitions, animations, and feedback mechanisms.
• Design and evaluate interfaces to comply with WCAG standards and usability best practices.
• Conduct accessibility and usability testing and recommend remediation strategies.
• Collaborate with development teams to implement accessibility requirements correctly.
• Work with product managers, developers, and stakeholders in an agile or iterative environment.
• Communicate findings, design rationale, and recommendations through presentations and reviews.
• Share progress regularly and raise risks, gaps, or dependencies proactively.

Experience Requirements

Experience Requirements

• U.S. Citizenship with ability to obtain and maintain a Public Trust clearance.
• Minimum 4 years of experience in UX research, wireframing, prototyping, and visual design.
• Minimum 4 years of experience using Figma, Sketch, or Adobe XD.
• Minimum 4 years of experience applying usability principles, design systems, and WCAG accessibility standards.
• Minimum 4 years of experience conducting interviews, surveys, usability testing, A/B testing, and heuristic evaluations.
• At least 1 year of experience using Google Analytics or similar analytics tools to inform decisions.
• Proficiency creating low- to high-fidelity designs and interactive prototypes.
• Understanding of typography, color, layout, and visual hierarchy and their impact on UX.
• Ability to design intuitive interactions and responsive experiences across devices.
• Expertise in information architecture and navigation design.
• Proficiency with Figma, Sketch, and Adobe Creative Suite; working knowledge of HTML/CSS preferred.
• Experience planning, executing, and iterating designs based on usability testing and feedback.
• Demonstrated problem solving, critical thinking, and attention to detail.
• Strong written and verbal communication and effective collaboration in team environments.
• Ability to articulate UX research methods, findings, and impact during reviews and interviews.
• Willingness to stay current with evolving UX research methods, accessibility standards, and design best practices.

Education Requirements

Education Requirements

• Bachelor’s degree or equivalent relevant work experience.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ([email protected], 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact [email protected].

About Eliassen Group

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at [email protected] for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at [email protected]. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.

Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.

Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group

If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please [email protected].

Please ensure that you are working directly with us by confirming the following:

• When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
• Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above