UX Researcher for E-commerce Growth Team

Description

We are looking for a UX Researcher to join Etsy’s newly formed Growth team. In this role, you will lead research for a workstream within Growth. As a UX Researcher on Etsy’s Product Research team, you will collaborate with product managers, designers, analytics, and other researchers to deliver insights that will shape the future of human commerce on Etsy. This full-time position reports to a UX Research Manager.

Company Culture and Environment

Etsy fosters a collaborative and fast-paced environment, working across various teams including Product, Marketing, and Analytics. You will be part of a team that values adaptability and close partnerships to drive growth and meet business needs.

Career Growth and Development Opportunities

At Etsy, you will have opportunities to work alongside experienced team members, contributing to projects and processes that enhance your skills and competencies in UX research and e-commerce.

Detailed Benefits and Perks

• Competitive salary
• Equity package
• Annual performance bonus
• Comprehensive benefits that support you and your family
• Flexible work modes to meet individual needs and preferences
• In-office attendance required once or twice per week for local candidates

Compensation and Benefits

Etsy offers a competitive total rewards package that includes salary, equity, performance bonuses, and benefits designed to support you and your family.

Why you should apply for this position today

By applying for this role, you will join a dynamic team driving growth for the Etsy marketplace, providing you the chance to make a meaningful impact in shaping user experiences in e-commerce.

Skills

• In-depth understanding of various research approaches
• Experience conducting UX research using multiple methods
• Strong communication and storytelling skills
• Ambition and meticulousness in project execution
• Strong project management capabilities
• Preferred experience in e-commerce

Responsibilities

• Collaborate with team members to guide product development and refinement
• Execute tightly scoped projects with senior team member support
• Conduct remote, on-site, and in-field user research studies with Etsy buyers and sellers
• Share tangible findings and prioritized recommendations regularly
• Contribute to Research Team processes and documentation of best practices

Qualifications

• Proven experience in UX research
• Familiarity with e-commerce environments is preferred
• Ability to communicate insights effectively to a variety of stakeholders

Education Requirements

• Bachelor’s degree in a relevant field

Education Requirements Credential Category

• Degree in Human-Computer Interaction, Psychology, Design, or related field preferred

Experience Requirements

• Experience in conducting UX research, preferably in e-commerce
• Previous work experience in a collaborative team setting

Why work in Brooklyn, NY

Brooklyn is a vibrant hub of creativity and innovation, offering a diverse cultural landscape. With its rich history, artistic scene, and strong community ties, it provides a unique environment that supports both personal and professional growth.

Qualifications

• In-depth understanding of various research approaches
• Experience conducting UX research using multiple methods
• Strong communication and storytelling skills
• Ambition and meticulousness in project execution
• Strong project management capabilities
• Proven experience in UX research
• Ability to communicate insights effectively to a variety of stakeholders
• Bachelor’s degree in a relevant field
• Experience in conducting UX research, preferably in e-commerce
• Previous work experience in a collaborative team setting

Benefits

• At Etsy, you will have opportunities to work alongside experienced team members, contributing to projects and processes that enhance your skills and competencies in UX research and e-commerce
• Competitive salary
• Equity package
• Annual performance bonus
• Comprehensive benefits that support you and your family
• Flexible work modes to meet individual needs and preferences
• In-office attendance required once or twice per week for local candidates
• Compensation and Benefits
• Etsy offers a competitive total rewards package that includes salary, equity, performance bonuses, and benefits designed to support you and your family

Responsibilities

• In this role, you will lead research for a workstream within Growth
• As a UX Researcher on Etsy’s Product Research team, you will collaborate with product managers, designers, analytics, and other researchers to deliver insights that will shape the future of human commerce on Etsy
• This full-time position reports to a UX Research Manager
• You will be part of a team that values adaptability and close partnerships to drive growth and meet business needs
• Collaborate with team members to guide product development and refinement
• Execute tightly scoped projects with senior team member support
• Conduct remote, on-site, and in-field user research studies with Etsy buyers and sellers
• Share tangible findings and prioritized recommendations regularly
• Contribute to Research Team processes and documentation of best practices