User Experience Researcher

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Grab the Good Stuff

• Weekly pay
• Team member discount
• 401(k) with company contributions
• Paid parental leave
• Paid education assistance
• Development programs for advancement and career growth
• Medical/dental/vision
• And more!

Please review the job profile below and apply today!

The UX Researcher will work with product teams to help develop user-centric designs that are testable and adaptable. This role will be self-directed and collaborative, using best practices for design testing, human factors, and cognitive psychology. The UX Researcher will work with the UX Designers to create prototypes in Figma for user testing. The UX Researcher will meet with users to test designs and provide feedback to the team that is clear, concise, and actionable.

What You'll be Doing

• Work collaboratively with product owners, developers, and QA to define and implement innovative solutions for the product direction, visuals and experience
• Assess and optimize the performance of new and existing features by actively participating in usability testing
• Conduct user research in Meijer stores by observing team members as they complete their tasks, gaining insights into their workflows and identifying areas for improvement. Conduct user research and influence the implementation of the findings.
• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring with You (Qualifications)

• Hands-on experience with lab-based user testing, remote testing, prototype testing, concept testing, field research, and survey design
• Experience with all aspects of research, including study design, recruiting, facilitation, analysis, reporting
• Proficiency in UserZoom, Question Pro, Survey Monkey, and Recollective
• Good visual design skills that are showcased through a portfolio that demonstrates research plans and results.
• Ability to present your findings and sell your solutions to various stakeholders
• Ability to make strong recommendations based on industry trends, consumer research, business needs and technical feasibility/difficulty
• Excellent communication (verbal and presentational) interpersonal skills along with the ability to collaborate across multiple business units
• High performance under pressure and in adherence to deadlines with a quality output
• Practical experience working in a Scrum/Agile environment desired

We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.

The pay range for this position is listed below.

$79,500.00 - $121,500.00

This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Your specific pay rate within this range will be based on your experience, qualifications, and skills compared to the internal team you'll be joining.

We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well-being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy and more. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development

The interview process is intended to learn more about your personal skills and experience. To this end, we ask that candidates do not use AI tools during the hiring process.

Please note

• Cameras must be turned on during all virtual interviews.
• AI tools may not be used during any part of the interview process.

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we're a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request. Submissions that are not seeking help to complete the application due to a disability will not be responded to.