UX Researcher Job at Pride Global in New York

Job DescriptionJob Description

Position: UX Researcher

Duration: 6+ months – Possible Extension

Location: New York, NY – Hybrid

Pay Range: $70-$80/hr on W2 (As per experience)

Overall Responsibilities

• This UXR will work closely with other UXRs on the SNL team and collaborate closely with designers, product managers, and engineers in the area.
• This UXR will be a mid-level UXR who could own and drive a regular cadence of concept / usability studies and support high-velocity, high-impact generative research for various parts of the SNL core experience.
• This UXR may be juggling requests from a couple of workstream product teams at once.

Top 3 daily responsibilities

This UXR will need to

• Partner with designers, the SNL UXR lead, and PM / Eng functions to identify and plan needed research.
• Plan, observe, and moderate generative and evaluative research -- usability testing sessions, concept validation, in-depth interviews, diary studies -- at a regular cadence.
• Own study analysis and synthesis, including generating insights and recommendations in reports and communicating research insights to stakeholders and team members through topline and in-depth reports and presentations.

Skill/Experience/Education

Mandatory

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
• 4 years of experience in an applied research setting, or similar.
• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
• Strong experience in conducting iterative generative / evaluative work & turning things around quickly and presenting insights to XFN product team/stakeholders.
• Past record working with XFN partners including UXD, PM, and Engineering.
• Strong communication and project management skills; this UXR will be working with both in-house and potentially 3rd vendor agencies to conduct research.
• Comfortable collaborating with others in a fast-paced research environment.

Desired

• Experience doing research on a variety of form factors (tablet, desktop, tablet, mobile) within India, US, and UK markets
• Experience designing, executing, and analyzing off-platform surveys (e.g. Qualtrics)
• Experience with other common research tools, e.g. UserTesting, dScout, Figma
• Experience conducting a11y/equity focused research
• Open to feedback & agile, with strong growth mindset and grit
• 2 years of experience working with senior leadership (e.g., Director level and above).
• 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
• Experience in a variety of product spaces, applied research and/or academic settings.
• Proficiency in communicating user research findings with cross-functional partners to drive impact.

Benefits Info

Russell Tobin, offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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Qualifications

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience
• 4 years of experience in an applied research setting, or similar
• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.)
• Strong experience in conducting iterative generative / evaluative work & turning things around quickly and presenting insights to XFN product team/stakeholders
• Past record working with XFN partners including UXD, PM, and Engineering
• Strong communication and project management skills; this UXR will be working with both in-house and potentially 3rd vendor agencies to conduct research
• Comfortable collaborating with others in a fast-paced research environment
• Experience conducting a11y/equity focused research
• Open to feedback & agile, with strong growth mindset and grit
• 2 years of experience working with senior leadership (e.g., Director level and above)
• 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
• Experience in a variety of product spaces, applied research and/or academic settings
• Proficiency in communicating user research findings with cross-functional partners to drive impact

Benefits

• Pay Range: $70-$80/hr on W2 (As per experience)
• Russell Tobin, offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors

Responsibilities

• This UXR will work closely with other UXRs on the SNL team and collaborate closely with designers, product managers, and engineers in the area
• This UXR will be a mid-level UXR who could own and drive a regular cadence of concept / usability studies and support high-velocity, high-impact generative research for various parts of the SNL core experience
• This UXR may be juggling requests from a couple of workstream product teams at once
• Partner with designers, the SNL UXR lead, and PM / Eng functions to identify and plan needed research
• Plan, observe, and moderate generative and evaluative research -- usability testing sessions, concept validation, in-depth interviews, diary studies -- at a regular cadence
• Own study analysis and synthesis, including generating insights and recommendations in reports and communicating research insights to stakeholders and team members through topline and in-depth reports and presentations