User Experience Researcher Job at Resolve Tech Solutions in Irving

Role: Location: Irving, TX Onsite job What We’re Looking For • 7+ years of UX research experience (B2C and/or B2B), with 3+ years in a senior or lead role • Strong command of mixed-method research, in-person/remote research, indepth-interview/focus group facilitation, survey design, and statistical analysis • Proficiency in a variety of design and research tools, including online research communities, online surveys, remote research platforms, digital whiteboarding, video editing, and knowledge repository platforms. • Excellent communication, storytelling, and stakeholder management skills • Bachelor’s in HCI, Psychology, Social Sciences, or related field (Master’s or PhD a plus)• Experience with personas, journey maps, service design and workshop facilitation • Self-starter, able to take minimal direction and expand based on stakeholder needs • Evidence of continuous learning, inquisitive mindset • Client-service mentality with a desire to build consensus and overcome objections Bonus Points • Experience in retail, e-commerce, or convenience tech • Experience in business administration, strategy, and/or marketing • Experience as a visual designer, illustrator, storyboarder, or animator • Consulting background or work with external research vendors • Portfolio or case studies that showcase your experience, skills, and impact