User Experience (UX) Researcher

Software Galaxy Systems, LLC

Job Description

You will support projects of moderate and high complexity through the execution of user research and experience metrics measurement.

Collaborate with product teams to identify research questions, assumptions and risks.

Develop research plans to understand and measure ease of use, feature awareness, onboarding, adoption and utilization.

Execute research with customers, analyze data and communicate insights and recommendations to product teams.

What Skills You Need

Four or more years of experience planning, executing and analyzing UX research.

Four or more years of experience working with cross-functional teams, such as: engineering, software development, marketing, and business leaders.

Three or more years of experience of communicating research methodology, experience metrics, data analysis and research results to a broad range of stakeholders.

Three or more years of experience with technology and product development processes.

What Makes You Stand Out

Demonstrate ability to champion end user experience and to influence digital product designs across product areas.

Demonstrate experience in product discovery, research and experience metrics measurement to inform experience definition and design concepts.

Knowledge of agriculture and construction equipment and applications.

Education (or equivalent work experience)

Ideally, you will have a degree or equivalent work experience in the following: Bachelor's degree in a Human Factors, Psychology, Engineering, Information Technology, Information Science, or related field discipline or equivalent experience.

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