User Experience Researcher

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

We are seeking a Senior UX Researcher with Product Ownership experience to support a Medical Claims Evaluation platform used in regulated federal healthcare environments.

This role combines hands-on UX research leadership with product ownership responsibilities, serving as a bridge between user needs, design execution, engineering delivery, and stakeholder priorities.

You will not just research the product, you will help own the problem space, shape the roadmap, and guide decision-making from discovery through delivery.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Required Skills & Qualifications

• 6+ years of experience in UX Research, Human Factors, or related roles.
• Demonstrated experience operating as a Product Owner, Product Manager, or hybrid UX/PO role.
• Strong command of UX research methodologies and product discovery practices.
• Experience influencing roadmaps and delivery decisions through research.
• Excellent stakeholder communication and decision-making skills.
• Experience working in regulated or high-risk environments (healthcare, government, finance).

Preferred Qualifications

• Experience with healthcare, health IT, medical claims, or clinical decision support systems.
• Familiarity with compliance-driven workflows (e.g., HIPAA).
• Experience designing or researching systems where explainability and defensibility are required.

Tools & Artifacts

• Figma, FigJam, or similar collaboration tools
• UX research platforms (e.g., UserTesting, Qualtrics, Optimal Workshop)
• Documentation tools for research readouts and product artifacts