Applied UX Researcher (Messaging Apps) Job at US Tech Solutions in New York

Project Overview

~ This project is focused on evaluating new and existing mobile features for iOS in conjunction with upcoming feature rollouts and marketing initiatives. The goal is to assess how these features are perceived by users and to inform strategic decisions around whether a feature should be launched, improved, or deprioritized—ultimately ensuring that feature development aligns with user needs and delivers meaningful value.

This role will focus on using survey and interview studies to evaluate features, and messaging, and to inform a potential marketing strategy.

Design and implement research studies (semi-structured interviews, usability tests, surveys).

program a survey in Qualtrics, carry out interviews with participants, etc.).

Plan and execute evaluations of new and existing messaging apps features.

Define success metrics and KPIs for feature performance.

Design user research studies and analyze feedback to assess feature value.

Make data-driven recommendations on whether a feature should be launched, improved, or deprioritized.

Experience assessing and enhancing the user experience of messaging and mobile app features during launch phases on iOS and Android.

~ Strong understanding of user experience (UX) principles and design thinking.

~ Experience with research design and analysis utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).

~ Strong grasp of diverse research methods, including A/B testing, alpha and beta testing, usability studies, concept testing, diary studies, literature reviews, focus groups, and surveys etc.

~ Passionate, high attention to detail, innovative, creative, and team focused.

Familiar with iOS.

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Qualifications

• Experience assessing and enhancing the user experience of messaging and mobile app features during launch phases on iOS and Android
• ~ Strong understanding of user experience (UX) principles and design thinking
• ~ Experience with research design and analysis utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.)
• ~ Strong grasp of diverse research methods, including A/B testing, alpha and beta testing, usability studies, concept testing, diary studies, literature reviews, focus groups, and surveys etc
• ~ Passionate, high attention to detail, innovative, creative, and team focused
• Familiar with iOS

Responsibilities

• ~ This project is focused on evaluating new and existing mobile features for iOS in conjunction with upcoming feature rollouts and marketing initiatives
• The goal is to assess how these features are perceived by users and to inform strategic decisions around whether a feature should be launched, improved, or deprioritized—ultimately ensuring that feature development aligns with user needs and delivers meaningful value
• This role will focus on using survey and interview studies to evaluate features, and messaging, and to inform a potential marketing strategy
• Design and implement research studies (semi-structured interviews, usability tests, surveys)
• program a survey in Qualtrics, carry out interviews with participants, etc.)
• Plan and execute evaluations of new and existing messaging apps features
• Define success metrics and KPIs for feature performance
• Design user research studies and analyze feedback to assess feature value
• Make data-driven recommendations on whether a feature should be launched, improved, or deprioritized