Senior Qualitative UX Researcher​/E-Commerce​/Retail Ads

Position: Senior Qualitative UX Researcher (E-Commerce/Retail Ads)

Job

• **** Senior Qualitative UX Researcher (E-Commerce/Retail Ads)
• * San Francisco, CA (onsite in a hybrid model)

3 Months

Job **

The Retail Ads Formats team is responsible for the user experience with the clients shopping ads products. We build ad formats that aim to present the most useful and relevant information to help users shopping journeys in a modern, visual, and delightful way.

• * Lead research studies to uncover insights about user needs, creating useful, usable, and delightful products.
• Conduct primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, and usability testing; package insights for stakeholders from Product, Design, and Engineering.
• Manage projects end-to-end—from research planning to conducting studies, analysis, and sharing insights.
• Perform qualitative research including usability studies, concept testing, diary studies, ethnography, and others to gather meaningful insights.
• Collaborate with cross-functional stakeholders to scope projects and create impact from research findings.
• Proficient in executing rigorous qualitative research using methods like usability studies, concept testing, diary studies, ethnography.
• Understand the strengths and limitations of each method and select appropriate methods for different research questions.
• Ability to analyze qualitative data and communicate clear, actionable insights and next steps.
• Comfortable working with stakeholders across functions and levels, influencing all stages of product development to deliver industry-leading value for users and the business.

Bachelors degree or equivalent practical experience.

About US Tech **

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more, visit

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Qualifications

• Proficient in executing rigorous qualitative research using methods like usability studies, concept testing, diary studies, ethnography
• Understand the strengths and limitations of each method and select appropriate methods for different research questions
• Ability to analyze qualitative data and communicate clear, actionable insights and next steps
• Comfortable working with stakeholders across functions and levels, influencing all stages of product development to deliver industry-leading value for users and the business
• Bachelors degree or equivalent practical experience

Responsibilities

• The Retail Ads Formats team is responsible for the user experience with the clients shopping ads products
• We build ad formats that aim to present the most useful and relevant information to help users shopping journeys in a modern, visual, and delightful way
• Lead research studies to uncover insights about user needs, creating useful, usable, and delightful products
• Conduct primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, and usability testing; package insights for stakeholders from Product, Design, and Engineering
• Manage projects end-to-end—from research planning to conducting studies, analysis, and sharing insights
• Perform qualitative research including usability studies, concept testing, diary studies, ethnography, and others to gather meaningful insights
• Collaborate with cross-functional stakeholders to scope projects and create impact from research findings