UX Researcher II

A company is looking for a UX Researcher II, Policyholder Experience and Claims.

Key Responsibilities

Partner with product managers, designers, and engineers to manage a research roadmap and backlog

Own and develop a research roadmap for the policyholder experience and claims domains

Conduct various research efforts, including usability testing and strategic discovery work

Required Qualifications

2-3+ years of applied research experience

Professionally trained in qualitative and quantitative research methodologies

Highly skilled interviewer

Strong creative and design instincts

Ability to confidently lead and facilitate meetings and workshops

Qualifications

• 2-3+ years of applied research experience
• Professionally trained in qualitative and quantitative research methodologies
• Highly skilled interviewer
• Strong creative and design instincts
• Ability to confidently lead and facilitate meetings and workshops

Responsibilities

• Partner with product managers, designers, and engineers to manage a research roadmap and backlog
• Own and develop a research roadmap for the policyholder experience and claims domains
• Conduct various research efforts, including usability testing and strategic discovery work