Lead UX Researcher

At 9D Technologies and ImaginationAI, we are pioneering mobile applications and game publishing, dedicated to delivering dynamic and captivating experiences to users across the globe. Our mission focuses on crafting extraordinary digital journeys that engage and entertain, utilizing cutting-edge AI technology.

As a Lead UX Researcher, you will be instrumental in establishing exemplary UX research practices, influencing our decision-making culture, and enhancing the capabilities of our teams through various research methods and product discovery techniques. This is a high-impact opportunity for someone who thrives in a fast-paced setting, enjoys transforming data into compelling narratives that guide product development, and is eager to cultivate a research-focused culture from its foundation.

Key Responsibilities

Guide Research Throughout the Product Lifecycle

• Lead the execution of comprehensive research initiatives from initial scoping to final synthesis.
• Conduct both exploratory and evaluative studies to gather valuable insights.
• Utilize a variety of research methods, including usability testing, interviews, surveys, diary studies, and concept testing.
• Translate research findings into clear, actionable strategies for the team.

Establish Research Practice Excellence

• Document and implement UX research standards, frameworks, and tools.
• Develop scalable research processes, templates, and playbooks to streamline efforts.
• Assess and recommend research platforms and systems for efficiency.

Empower & Upskill Teams

• Coach and assist designers, product managers, and cross-functional partners in utilizing research methodologies.
• Facilitate learning sessions, office hours, and workshops for continuous improvement.
• Establish feedback mechanisms to enhance research quality and efficiency across teams.

Strategic Influence & Collaborative Stakeholder Management

• Collaborate with Product, Design, and Engineering leaders to shape discovery processes and product strategies.
• Transform business and product objectives into prioritized research agendas.
• Communicate insights effectively, turning data into impactful stories.
• Drive product strategy with evidence-based insights and recommendations.

Cultivate a Collaborative Culture

• Promote a user-centric approach throughout the organization.
• Advocate for customer empathy and ongoing learning initiatives.
• Foster collaboration and alignment with stakeholders at all organizational levels.