Lead UX Researcher

IMDb is excited to welcome an experienced Lead UX Researcher to guide comprehensive studies aimed at uncovering the needs, behaviors, and challenges of our users. You will transform these insights into opportunities that create groundbreaking digital experiences. In this role, you will spearhead complex research initiatives and shape the intersection of research and AI across our products and services. This is a unique chance to influence the development of AI-powered solutions that deepen customer understanding and generate strategic insights.

Key Responsibilities

• Vision and Strategy: Take ownership of the UX research vision and strategy across all IMDb products, ensuring that insights lead to intuitive and scalable user experiences.
• Advanced Research Methods: Independently design and execute quantitative and qualitative research projects, including crafting surveys, performing statistical analyses, and conducting behavioral analytics.
• User Segmentation: Contribute to segmentation studies and persona development targeted toward our diverse customer base.
• Data Synthesis and Storytelling: Combine research insights with engagement metrics to develop impactful narratives that enhance product offerings and inform business strategy.
• Research Synthesis and Integration: Aggregate findings from multiple research efforts to spot trends and opportunities across user experiences.
• AI-focused Research: Establish best practices for AI-related user research by developing and refining methodologies that gauge user interactions with AI systems, fostering trust and increasing adoption.
• Stakeholder Influence: Create regular communication channels for sharing insights, influencing decision-makers at all levels to act on research findings to enhance customer satisfaction and meet business goals.

About Us

At IMDb, we harness the power of our extensive database to create exciting user interactions with our content. Join a high-performing team of design and research leaders in the dynamic industry of movies and TV. Here, you’ll enjoy a collaborative environment where excellence is pursued. Our tight-knit team values mutual respect and passion for film and television, celebrating our successes together quarterly with screenings and dinners alongside our Founder. If this sounds like the right fit for you, we encourage you to reach out!