Principal UX Researcher - Home Services

Description

At Angi®, our mission for the past 30 years has been simple: get jobs done well. We connect homeowners with reliable professionals who possess the necessary skills and ensure that pros find the jobs they want to grow their business. As a Principal UX Researcher, you will lead the charge in creating exceptional user experiences for both homeowners and service professionals. Your role will involve identifying key observations, uncovering user insights, and promoting user-centric decision-making throughout the organization.

Company Culture and Environment

Angi fosters an environment where collaboration and innovation thrive. As part of a multi-disciplinary team comprising UX designers, researchers, and content creators, you will be in a supportive atmosphere where your expertise is valued and your contributions directly impact our goal of redefining the home services industry.

Career Growth and Development Opportunities

At Angi, you will have the chance to mentor fellow researchers and lead research initiatives, paving the way for professional growth and the opportunity to shape your career trajectory. By collaborating with senior stakeholders and representing the UX Research team at industry events, you will expand your professional network and enhance your industry presence.

Detailed Benefits and Perks

• Involvement in innovative home services capabilities and experiences.
• Opportunities for mentorship and coaching within a collaborative team.

Compensation and Benefits

• Competitive salary based on experience.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Generous vacation and paid time off.
• Flexible working hours to promote work-life balance.

Why you should apply for this position today

This is a unique opportunity to be a driving force in shaping user experiences in the home services industry. Your work will have a direct impact on homeowners and service professionals, allowing you to redefine expectations and create meaningful solutions.

Skills

• 10+ years of experience in UX Research.
• Mastery of qualitative and quantitative research methods.
• Proficiency in data analysis tools and research platforms.
• Ability to align research with business goals.
• Excellent communication skills.
• Passion for innovation in UX Research.
• Deep understanding of the home improvement industry is a strong plus.

Responsibilities

• Spearhead research initiatives across multiple product areas.
• Create compelling research narratives.
• Mentor and coach other UX Researchers.
• Develop and implement long-term research strategies.
• Collaborate with senior stakeholders on research initiatives.
• Identify and implement new research methods and tools.
• Define UX metrics and support design operations.
• Represent Angi’s UX Research team at industry events.

Qualifications

• Proven experience in leading UX research initiatives.
• Strong background in both qualitative and quantitative research methodologies.
• Demonstrated ability to mentor and guide teams of researchers.
• Excellent communication and presentation skills.

Education Requirements

• Bachelor’s degree in a related field (e.g., Human-Computer Interaction, Psychology, Design).

Education Requirements Credential Category

• Bachelor’s Degree or equivalent experience.

Experience Requirements

• 10+ years of relevant experience in UX Research.
• Experience collaborating with cross-functional teams in a fast-paced environment.

Why work in New York, NY

New York City offers a vibrant cultural scene, diverse professional opportunities, and a dynamic work environment. With its rich array of experiences, from world-class arts to culinary delights, NYC provides a stimulating backdrop that encourages both personal and professional growth.

Qualifications

• 10+ years of experience in UX Research
• Mastery of qualitative and quantitative research methods
• Proficiency in data analysis tools and research platforms
• Ability to align research with business goals
• Excellent communication skills
• Passion for innovation in UX Research
• Deep understanding of the home improvement industry is a strong plus
• Proven experience in leading UX research initiatives
• Strong background in both qualitative and quantitative research methodologies
• Demonstrated ability to mentor and guide teams of researchers
• Excellent communication and presentation skills
• Bachelor’s degree in a related field (e.g., Human-Computer Interaction, Psychology, Design)
• Bachelor’s Degree or equivalent experience
• 10+ years of relevant experience in UX Research
• Experience collaborating with cross-functional teams in a fast-paced environment

Benefits

• Involvement in innovative home services capabilities and experiences
• Opportunities for mentorship and coaching within a collaborative team
• Compensation and Benefits
• Competitive salary based on experience
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company matching
• Generous vacation and paid time off
• Flexible working hours to promote work-life balance

Responsibilities

• As a Principal UX Researcher, you will lead the charge in creating exceptional user experiences for both homeowners and service professionals
• Your role will involve identifying key observations, uncovering user insights, and promoting user-centric decision-making throughout the organization
• Your work will have a direct impact on homeowners and service professionals, allowing you to redefine expectations and create meaningful solutions
• Spearhead research initiatives across multiple product areas
• Create compelling research narratives
• Mentor and coach other UX Researchers
• Develop and implement long-term research strategies
• Collaborate with senior stakeholders on research initiatives
• Identify and implement new research methods and tools
• Define UX metrics and support design operations
• Represent Angi’s UX Research team at industry events