[Remote] Mixed Methods UX Researcher (Gaming domain; freelance)

Note: The job is a remote job and is open to candidates in USA. Applause is a leader in software testing and digital quality, seeking a freelance User Experience Researcher (UXR) to join their UX Practice team. The role involves driving UX Research excellence by understanding client objectives and executing qualitative studies in a collaborative environment.

Responsibilities

• End-to-end Research: Take ownership of all phases of end-to-end research projects, including data collection, analysis, and reporting. Design and execute research methodologies tailored to project goals and objectives
• Project Ownership: Lead, manage, and oversee all aspects of assigned research projects, including planning, execution, and delivery. Coordinate with internal and external stakeholders to ensure project objectives are met on time and as expected
• Client Communication: Effectively communicate research findings and recommendations in clear, concise, and compelling formats. Act as a trusted advisor, providing strategic insights and actionable recommendations to inform decision-making

Skills

• Expertise conducting end-to-end UX Research with mixed methods analysis
• Impeccable client-facing skills
• Capacity to navigate challenging work situations & stakeholders
• Gaming domain experience
• 4+ years of experience in previous User Experience Research roles
• Ability to run a study from end to end, including but not limited to preparing a research plan, survey development & distribution, data collection & analysis and presenting findings to clients
• Strong collaboration and teamwork skills, with the ability to work effectively with cross-functional teams and external partners
• Excellent interpersonal skills in relation to communication, presentation, and client communication
• Experience in the Gaming sector; gamification experience
• Previous experience working in a UX agency setting
• Previous experience working in a consulting role with clients (e.g., Business/management consulting, UX consulting)
• Experience with research and design tools like Qualtrics, Lookback, Figma, etc

Company Overview

• Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers. It was founded in 2007, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://www.applause.com.