Overview

Placement Type

Temporary

Salary

$100 per hour

Start Date

06.10.2025

We are looking for a UX Researcher to work with our client:

Responsibilities

Prioritize research across projects, negotiate, and communicate priorities with team members and stakeholders.
Collaborate with stakeholders (e.g., participating in objectives and key results meetings) to include UX research as part of prioritization.
Own projects and priorities for all aspects of the research, maintaining high quality of work.
Anticipate and remove roadblocks with the potential to impede progress (e.g., knowing when to escalate).
Plan, design, and engage in research that informs the product/service/business mission, direction, and/or strategy, increasing knowledge about users' needs, pain points, values, opportunities, and motivations.
Increase the relevance, impact and usefulness of the research insights. Collaborate with cross-functional stakeholders to increase relevance, visibility, uptake of the research, and actioning on recommendations.
Propose and use key data and metrics to evaluate product/services/business.
Consolidate, synthesize and communicate what is known about the user, product, service, or business to generate insights and create frameworks for driving strategic thinking and vision in a way that elicits empathy for users, creates buy-in and/or new opportunities.
Execute research to inform cross-functional stakeholders about user insights, business opportunities, industry trends.
Work with stakeholders to achieve key performance indicators (KPIs), influence long-term product direction, and generate business impact through research expertise, user-centered thinking, strategy, vision and future thinking

Knowledge & Skills

Knowledge of principles and methods for defining and measuring UX, and the ability to adapt UX research methods to the appropriate user interface and platform.
Knowledge of the overall process for developing products.
This includes knowledge of the roles and responsibilities of engineering and other functions, major phases, checkpoints, and deliverables.
This also includes the ability to identify common issues and considerations for delivering a product.
Ability to influence and inspire an audience by crafting stories using data that elicit user or stakeholder empathy or create buy-in. Ability to effectively communicate and illustrate insights and recommendations by constructing narratives based on appropriately represented data.
Ability to analyze situations or problems at the system level or from a broader perspective (including technical and/or organizational).
This includes the ability to consider how factors or components in a system interrelate and work over time within the context of larger systems - and the ability to conduct or direct research and communicate insights that improve the user experience of those systems, ecosystems,or platforms.
Ability to think holistically about strategic value for users based on understanding their motivations, needs, pain points, and values. This includes knowledge of human capabilities, including principles of human cognition and information processing,
emotion and sentiment, decision-making and behavior, and how these translate into use, user, and usage fundamentals, usability principles and design best practices.
Ability to prioritize the needs of people in order to conduct ethical user research to drive the design or adaptation of user interfaces, products, services, or platforms, especially if ethical conflicts of interest arise. A focus on planning and conducting research that prioritizes ethics from a users perspective
Knowledge of how people use and interact with technology in order to influence the design, evaluation, and iterative improvement of interactive hardware and software systems.
Knowledge of the full research lifecycle from planning, to execution, to communicating insights, to impacting product and business direction or strategy.

Minimum Qualifications

B.S or graduate degree in HCI, psychology, anthropology, human factors or other relevant field
Able to conduct end-to-end research studies independently on complex topics using mixed methods
3 years of experience minimum managing projects, and working in a large, matrixed organization.
Can work independently and be flexible by adapting to changing schedules and different projects
Passion for communications and calling/messaging apps
Skilled at conducting in-person interview
Strong oral and written communication skills
Strong presentation and influencing skills
Comfortable with and skilled at analyzing large qualitative datasets (e.g., interview videos, transcripts, open-ended survey responses)
Understands basic statistical concepts

Preferred Qualifications

Preference for a Master's or PhD degree in Human Factors, Psychology, HCI/Computer Science, Social Science, Anthropology, or other field focusing on human behavior and/or human computer interactio
5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
Experience running and analyzing surveys (along with other quantitative methods) is a plus
Excellent people skills
Strong desire to learn
Excited to work in a fast-paced team environment and with teams across various time zones

This role is open for a limited time only

Client Description

A giant in the Tech Industry, this company's mission is to organize the world's information and make it universally accessible and useful. This company is committed to continuing to make diversity, equity, and inclusion part of everything they do-from how they build their products to how they build their workforce. Consistently named one of Forbes top employers, this company works hard to attract, retain and progress the best Talent.

A career here gives you the opportunity to be part of something bigger:

#LI-remote

#LI-HK5

Expanding Opportunity - Providing people with information, tools and services to help them build knowledge, fuel curiosity, and unlock opportunity.

Protecting Users - Keeping billions of people safer online.

Including all Voices - Building a world where progress, equitable outcomes, diversity, and inclusion can be realities both inside and outside our workplace.

Responding to Crisis - Helping those affected by crisis through products, people and partners.

Advancing Sustainability - Unifying practices, partnerships, and products around a single mission - to foster sustainability at scale.

Are you ready to join the journey?

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/talent/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

UX Researcher

Job Type