UX Researcher – AI

Job Title: UX Researcher – Google Cloud Applied AI

Location: Sunnyvale, CA (Hybrid: Tues–Thurs onsite)

Duration: 8+ Months

Azaaki-NonIT

About the Role

As a User Experience (UX) Researcher on the Google Cloud Applied AI team, you'll shape the future of AI-driven enterprise solutions by conducting high-impact qualitative and quantitative research that informs strategy and drives product innovation. You'll translate complex user behaviors and market insights into actionable recommendations that define how AI-powered products are designed, developed, and scaled across industries.

You'll partner with PMs, Engineers, Data Scientists, and Designers to craft user-centric experiences for Google Cloud's next-generation Agentic AI solutions in Customer Engagement, Food, Auto, and Enterprise Productivity domains

Key Responsibilities

• Design and execute end-to-end research (field studies, interviews, surveys, logs analysis) to uncover user needs and guide product decisions.
• Translate data into clear insights, frameworks, and recommendations that shape product strategy and roadmap priorities.
• Collaborate cross-functionally to build a program of research best practices combining qualitative and quantitative methodologies.
• Develop and maintain measurement programs for sentiment, user journeys, and experience quality across AI products.
• Advocate for inclusive, user-centered design and drive adoption of UX research principles across the organization.
• Present findings to executive and cross-functional stakeholders through compelling storytelling and data visualization.

Required Qualifications

• 5–8 years of experience in UX Research or Human Factors roles.
• Expertise in UX research methodologies, including surveys, usability testing, field studies, and metrics programs.
• Strong analytical ability to interpret quantitative data and behavioral patterns.
• Deep understanding of enterprise products, APIs, cloud technologies, and LLM-based systems.
• Proven ability to communicate research insights to technical and non-technical stakeholders.
• Strong leadership, collaboration, and presentation skills.

Preferred Qualifications

• Experience in fast-paced 0→1 environments and scaling in large enterprise organizations.
• Familiarity with generative AI, applied AI solutions, and enterprise workflow products.
• Strong storytelling and synthesis skills—able to align complex insights to business objectives.
• Background in Human-Computer Interaction (HCI), Psychology, or related field.

Job Type: Contract

Pay: $ $120.00 per hour

Work Location: In person