User Experience Researcher

• Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol
• Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary
• Provide a positive, high-energy experience for all participants
• Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues
• Gather quantitative data from study devices and equipment, validating the fidelity of captured data
• Track study progress and participation metrics, provide timely updates, and proactively raise any study-related issues and challenges that may arise
• Communicate day-to-day results, statuses and issues pertaining to User Study Data Collections Projects Prepare, troubleshoot, and maintain study device equipment for data collection efforts
• Set up and break down study session areas daily
• Oversee study environment setup and communicate maintenance needs accordingly
• Install software, use SSH terminal command line to enable systems, and perform basic troubleshooting on development consumer electronics
• Manage user study participant correspondence, recruitment, and scheduling Discuss data collection plans, issues, and next steps with data consumers
• Proactively work with data consumers to streamline and improve data collection processes
• Assist with basic data processing and visualizations
• Distribute surveys, review, and collect survey responses and other feedback
• Support additional user study data collection efforts
• Flexibility to run study sessions between 7:30am – 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program
• Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days

Job Type: Contract

Pay: $35.00 per hour

Experience

• user studies : 5 years (Required)
• User research: 5 years (Required)

Location

• Cupertino, CA 95014 (Required)

Work Location: In person

Qualifications

• user studies : 5 years (Required)
• User research: 5 years (Required)

Benefits

• Pay: $35.00 per hour

Responsibilities

• Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol
• Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary
• Provide a positive, high-energy experience for all participants
• Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues
• Gather quantitative data from study devices and equipment, validating the fidelity of captured data
• Track study progress and participation metrics, provide timely updates, and proactively raise any study-related issues and challenges that may arise
• Communicate day-to-day results, statuses and issues pertaining to User Study Data Collections Projects Prepare, troubleshoot, and maintain study device equipment for data collection efforts
• Set up and break down study session areas daily
• Oversee study environment setup and communicate maintenance needs accordingly
• Install software, use SSH terminal command line to enable systems, and perform basic troubleshooting on development consumer electronics
• Manage user study participant correspondence, recruitment, and scheduling Discuss data collection plans, issues, and next steps with data consumers
• Proactively work with data consumers to streamline and improve data collection processes
• Assist with basic data processing and visualizations
• Distribute surveys, review, and collect survey responses and other feedback
• Support additional user study data collection efforts
• Flexibility to run study sessions between 7:30am – 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program
• Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days