A client of Innova Solutions is immediately hiring a User Experience Researcher

Position type: Contract

Duration: 24 Months

Location: San Antonio Texas

As a User Experience Researcher, you will

Conduct usability testing, interviews, and analytics to inform design decisions across web and mobile platforms.
Collaborate with cross-functional teams to integrate user insights into Agile development cycles.
Create actionable research reports and contribute findings to quarterly planning activities.
Advocate for user needs while balancing technical constraints to support iterative improvements.
Educate team members on the value of user research and help reduce recurring usability issues.

The ideal candidate will have

Experience with tools like UserTesting.com and a strong ability to communicate research findings effectively.
Proficiency in qualitative and quantitative research methods within Agile/Scrum environments.
Ability to work with business and technical stakeholders to influence product decisions.
(Preferred) Background in Human-Computer Interaction or relevant experience in the utility industry.
(Preferred) Understanding of accessibility standards, web development, and mobile applications.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Kuldeep Kansana

Lead – Recruitment

Kuldeep.Kansana@innovasolutions.com

(+1) 773-455-1119

PAY RANGE AND BENEFITS

Pay Range*: < $50.00 - $54.00 per hour>

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions

Named One of America’s Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Qualifications

Experience with tools like UserTesting.com and a strong ability to communicate research findings effectively
Proficiency in qualitative and quantitative research methods within Agile/Scrum environments
Ability to work with business and technical stakeholders to influence product decisions
AWS Advanced Tier Services Partner with 100+ certifications

Benefits

Pay Range*: < $50.00 - $54.00 per hour>
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP)
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion
Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals
Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral

Responsibilities

Conduct usability testing, interviews, and analytics to inform design decisions across web and mobile platforms
Collaborate with cross-functional teams to integrate user insights into Agile development cycles
Create actionable research reports and contribute findings to quarterly planning activities
Advocate for user needs while balancing technical constraints to support iterative improvements
Educate team members on the value of user research and help reduce recurring usability issues

User Experience Researcher

Job Type