Insight Global

Build relationships with and educate cross-functional product teams on methods for conducting rigorous research with end-users.

Manage research projects with minimal supervision and rigorously weigh the merits of various research methods for a given problem.

Conduct mixed-methods user research and testing of both concept-stage and in-progress design work, as well as work with other departments to formulate research plans.

Transform amorphous requests for research into rigorous project plans.

Recognize, deeply understand, and analyze user experience issues without introducing bias.

Engage internal and external research participants through recruitment, screening, study moderation, and compensation.

Facilitate both live and asynchronous research sessions.

Generate and reliably analyze both qualitative and quantitative data to produce insights for your product teams.

Construct surveys, usability test scripts, interview questions, card sorts, tree tests, and other research artifacts

Develop effective research presentations and reports to communicate results and recommendations

Collaborate with the rest of the UX Research team on additional research initiatives as needed.