UI/UX Researcher - Agentic AI Job at IQVIA Argentina in Durham

At IQVIA, we are continuously expanding the boundaries of what’s possible in clinical development through advanced analytics, cutting-edge technology, and deep scientific expertise. Within our Research & Development Solutions (RDS) organization, we are enhancing our services with agentic systems—autonomous AI agents that can reason, plan, act, and learn—to further streamline clinical trial workflows and accelerate the delivery of new therapies. By embedding these capabilities into our service offerings for our customers and the clinical sites that we engage with to run clinical trials, we not only strengthen our leadership in AI-driven clinical research, but also bring life-changing treatments to patients faster and more efficiently.Job Overview:Designs and implements user interfaces, including graphics, typography, animation, and user centric functionality; performs development and maintenance programming for user interfaces powered by Large Language Models and Agentic systems. Performs usability testing; and enhances user satisfaction and interaction with applications and content. Leads or performs complex design of online products.Key Responsibilities:Conduct user research to gather insights on user needs, behaviors, and pain points.Develop user personas, journey maps, and other research artifacts to inform design decisions.Collaborate with designers and product managers to translate research findings into actionable design recommendations.Design AI implementations within IQVIA tools and systems.Work with IQVIA stakeholders to develop UX vision for AI.Plan and conduct usability testing to evaluate the effectiveness of AI solutions.Analyze and synthesize research data to generate insights and inform product strategy.Stay updated with the latest advancements in UI/UX research methodologies and AI technologies.Qualifications:Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Design, or a related field.Proven experience in conducting user research and usability testing.Proficiency in qualitative and quantitative research methods.Strong understanding of user-centered design principles and practices.Experience with research tools and software (e.g., User Testing, Optimal Workshop, SPSS).Excellent analytical and communication skills.Ability to work collaboratively in a multidisciplinary team environment.Desired Skills:Experience with AI or machine learning projects.Knowledge of UI/UX design tools (e.g., Sketch, Figma, Adobe XD).Familiarity with data visualization techniques and tools.Certification in UX research or design.Previous experience in a research role within a tech or AI-focused company.#RDSITAIIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.comIQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoeThe potential base pay range for this role, when annualized, is $98,500.00 - $274,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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Qualifications

• Proven experience in conducting user research and usability testing
• Proficiency in qualitative and quantitative research methods
• Strong understanding of user-centered design principles and practices
• Experience with research tools and software (e.g., User Testing, Optimal Workshop, SPSS)
• Excellent analytical and communication skills
• Ability to work collaboratively in a multidisciplinary team environment
• Knowledge of UI/UX design tools (e.g., Sketch, Figma, Adobe XD)
• Familiarity with data visualization techniques and tools
• Certification in UX research or design
• Previous experience in a research role within a tech or AI-focused company.#RDSITAIIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries

Benefits

• https://jobs.iqvia.com/eoeThe potential base pay range for this role, when annualized, is $98,500.00 - $274,400.00
• The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time)
• Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits

Responsibilities

• Job Overview:Designs and implements user interfaces, including graphics, typography, animation, and user centric functionality; performs development and maintenance programming for user interfaces powered by Large Language Models and Agentic systems
• Performs usability testing; and enhances user satisfaction and interaction with applications and content
• Leads or performs complex design of online products
• Key Responsibilities:Conduct user research to gather insights on user needs, behaviors, and pain points
• Develop user personas, journey maps, and other research artifacts to inform design decisions
• Collaborate with designers and product managers to translate research findings into actionable design recommendations
• Design AI implementations within IQVIA tools and systems
• Work with IQVIA stakeholders to develop UX vision for AI.Plan and conduct usability testing to evaluate the effectiveness of AI solutions
• Analyze and synthesize research data to generate insights and inform product strategy
• Stay updated with the latest advancements in UI/UX research methodologies and AI technologies.Qualifications:Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Design, or a related field