Senior User Experience Researcher Senior User Experience Researcher Job at Lance

JOB DESCRIPTION Open to Remote, but some on site meetings may be required. Prioritize local candidates Mission to simplify life for people living with diabetes! We are growing and looking for a Senior User Experience (UX) Researcher in the growing UX organization to accomplish our mission. The Senior UX Researcher will prepare research roadmaps, design and execute quantitative and qualitative UX research to identify new opportunities and improve our product, digital, web, and service-based experiences. The ideal candidate has a proven track record collaborating with cross-functional leadership (UX design, Content Strategy, product management, marketing management...) and wants to contribute to innovation through rigorous research and constant learning. Responsibilities Define the research roadmap based on business priorities and stakeholder needs Nurture close working relationship with leadership: business, design and engineering stakeholders Be the representative voice of UX research in high profile cross-functional meetings Present to cross-functional leadership in high profile meetings Seek feedback from manager and constantly focus on improvement Lead innovation in process improvement, tools and methodologies Collaborate effectively with other UX researchers on the team Mentor UX researchers on collaborative projects. Autonomous in conducting own research with and without partnering with other researchers Lead medium-sized projects from end-to-end, being personally responsible for execution in all aspects. Design large-scale surveys and analyze them, leveraging solid design of experiment and statistical expertise, including Qualtrics advanced features. Design, moderate and analyze qualitative and mixed-method studies (e.g. interviews), remotely as well as in-person, with patients and HCPs Work with vendors, and as well as personally conduct participant recruiting and compensation as needed Complete report writing, create actionable recommendations, with best-in-class visualizations Basic Qualifications Master's degree or equivalent achievements in Mathematics, Engineering, Psychology, Human Computer Interaction, Human Factors, or related field required 5+ years of relevant experience in quantitative CX, UX, Human Factors, or Marketing/Customer Insights, with focus on product. Strong desire to understand and improve the lives of People living With Diabetes. Extensive experience with Qualtrics, including advanced features. Demonstrable expertise in data visualization for business presentations and storytelling Experience in surfacing research needs and driving the creation of research roadmaps with Product Management, Marketing and UX leadership to surface research needs and Strong background in design of experiment Demonstrable experience in presenting to leadership Experience with agile research as part of design sprints Successful track record in a fast-paced collaborative culture with tight deadlines Preferred Qualifications 5+ years experience with research in regulated medical spaces and/or on med-tech devices Knowledgeable about diabetes Strong expertise in statistical analysis