Were seeking a UX Researcher with deep experience in AI-driven product design to help shape the next generation of personalized user experiences. This role is ideal for a strategic, hands-on researcher eager to influence product direction in a high-growth, AI-first environment.

Youll collaborate closely with product managers, designers, engineers, and data scientists to uncover insights, test prototypes, and translate findings into actionable recommendationsensuring our AI-powered tools feel effortless and intuitive for every customer.

Key Responsibilities

Lead qualitative and quantitative research across AI-enabled product experiences.

Design and execute studies including interviews, usability tests, surveys, and concept validations .

Collaborate with AI and product teams to refine intelligent design and personalization features.

Translate insights into clear, actionable recommendations that guide UX and product strategy.

Develop personas, frameworks, and research documentation to align teams around user needs.

Partner with data science teams to integrate feedback into model and product improvements.

Present findings to cross-functional stakeholders, turning data into compelling user stories.

Qualifications

47 years of UX research experience , ideally within eCommerce, consumer tech, or AI-driven products .

Proven experience conducting end-to-end user studies from scoping through analysis.

Familiarity with AI and LLM-based tools , and how they shape modern UX.

Strong communication and storytelling skills; ability to influence product and design decisions.

Proficiency with research platforms such as Dovetail, Maze, UserTesting, and Figma .

Degree in Human-Computer Interaction, Cognitive Science, Design Research , or related field preferred.

Please submit your resume for consideration.

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Mediabistro is hiring: User Experience Researcher in Santa Ana

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