Senior User Experience Researcher

Senior User Experience (UX) Researcher

Remote (with occasional on-site meetings; local candidates preferred)

Overview

We are seeking a Senior UX Researcher to design and execute quantitative and qualitative research that informs product, digital, web, and service experiences. This role will shape research roadmaps, collaborate with cross-functional leadership, and drive innovation through rigorous research methods.

Responsibilities

• Define and execute research roadmaps aligned with business priorities.
• Represent UX research in cross-functional leadership meetings.
• Lead end-to-end research projects, including survey design, interviews, and mixed-method studies.
• Conduct and analyze large-scale surveys using advanced Qualtrics features.
• Partner with stakeholders in product, design, marketing, and engineering.
• Mentor junior researchers and collaborate effectively with peers.
• Manage vendors, recruitment, and participant compensation when needed.
• Deliver clear, actionable insights through impactful reporting and visualizations.
• Contribute to process improvements and methodology innovation.

Basic Qualifications

• Master’s degree in Mathematics, Engineering, Psychology, HCI, Human Factors, or related field.
• 5+ years of experience in UX/CX research, human factors, or customer insights.
• Expertise in survey design, design of experiments, and statistical analysis.
• Extensive experience with Qualtrics (advanced features).
• Strong data visualization and storytelling skills.
• Proven success influencing leadership and collaborating in fast-paced environments.
• Experience working in agile and design sprint environments.

Preferred Qualifications

• 5+ years of research experience in regulated medical or med-tech spaces.
• Knowledge of diabetes and healthcare user needs.
• Advanced expertise in statistical analysis.

Qualifications

• Master’s degree in Mathematics, Engineering, Psychology, HCI, Human Factors, or related field
• 5+ years of experience in UX/CX research, human factors, or customer insights
• Expertise in survey design, design of experiments, and statistical analysis
• Extensive experience with Qualtrics (advanced features)
• Strong data visualization and storytelling skills
• Proven success influencing leadership and collaborating in fast-paced environments
• Experience working in agile and design sprint environments

Benefits

Responsibilities

• Remote (with occasional on-site meetings; local candidates preferred)
• We are seeking a Senior UX Researcher to design and execute quantitative and qualitative research that informs product, digital, web, and service experiences
• This role will shape research roadmaps, collaborate with cross-functional leadership, and drive innovation through rigorous research methods
• Define and execute research roadmaps aligned with business priorities
• Represent UX research in cross-functional leadership meetings
• Lead end-to-end research projects, including survey design, interviews, and mixed-method studies
• Conduct and analyze large-scale surveys using advanced Qualtrics features
• Partner with stakeholders in product, design, marketing, and engineering
• Mentor junior researchers and collaborate effectively with peers
• Manage vendors, recruitment, and participant compensation when needed
• Deliver clear, actionable insights through impactful reporting and visualizations
• Contribute to process improvements and methodology innovation