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Remote UX Software Researcher
TCWGlobal
Senior UX Researcher Full Time
We are a portfolio company behind category-leading health and wellness brands. Chances are you’ve already experienced our products, whether it’s a air purifier in your living room or an air fryer helping you cook healthier meals at home.
We’re a fast-growing, design-driven organization with global reach and a strong track record of innovation. Our products have earned recognition from CES Innovation Awards, iF Design, IGA, and Red Dot, and we’re continuing to invest in people who want to shape the future of consumer health and wellness through thoughtful, evidence-driven design.
As a Senior UX Researcher, you’ll play a pivotal role in shaping product strategy and user experience across multiple product lines. You’ll lead end-to-end research—from foundational discovery through iterative evaluation—while helping evolve our research practice into a scalable, durable capability. Partnering closely with Product, Design, Engineering, and Marketing, you’ll ensure user insights meaningfully inform roadmaps, design decisions, and business outcomes.
Portfolio required (case studies demonstrating research thinking, execution, and impact).
Lead Strategic, End-to-End Research
Own and execute foundational, generative, and evaluative research across multiple product lines.
Design research to address key product risks: value, usability, feasibility, and viability .
Synthesize findings into compelling narratives and actionable insights that inform strategy, design decisions, and measurable outcomes.
Balance deep discovery with lean, iterative testing to support agile product development and continuous learning.
Build and Scale Research Operations
Strengthen research infrastructure, including participant panels, consent workflows, and documentation practices.
Develop reusable frameworks, templates, and toolkits to improve research efficiency and consistency.
Evolve and maintain a research repository that enables knowledge sharing and long-term organizational learning.
Establish standards for insight tagging, storage, and discoverability to reduce duplication and maximize research impact.
Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics.
Embed research insights into product strategy, prioritization, and roadmap planning.
Bachelor’s or Master’s degree in HCI, Psychology, Anthropology, or a related field.
~5+ years of UX or product research experience, ideally in consumer technology, health, wellness, or connected devices.
~ Demonstrated success leading end-to-end research from discovery through validation and post-launch evaluation.
~ Strong command of mixed methods research (interviews, usability testing, surveys, diary studies, field research).
~ Experience supporting beta programs and working within agile product teams.
Experience with tools such as UserTesting, Dovetail, Figma, Quantilope , or similar research and repository platforms.
Experience collaborating with international or distributed teams.
Comfort with rapid experimentation and iterative testing.
Background or strong interest in health, wellness, or behavioral science .
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